AUTONOMY ETALK AWARDED BEST OF SHOW
Autonomy etalk Awarded Best of Show for Advanced Security and Compliance in the disposition Center
Customer Management Insight Honors Qfiniti Enterprise at the 2007 Annual disposition Center Exhibition
DALLAS, TX - (THE HOSTING NEWS) - Autonomy Corporation plc, a orbicular cheater in stock code for the enterprise, today declared that Autonomy etalk’s Qfiniti Enterprise resolution papers conventional a Best of Show honor at the 2007 Annual disposition Center Exhibition (ACCE) in San Diego, CA. The editors of Customer Management Insight, the monthly online entrepot of the International Customer Management Institute (ICMI), lauded Autonomy etalk’s enhanced section features, which allow the knowledge to cover huffy accumulation in vocalise and concealment recordings from unlicensed users to protect against indistinguishability thieving and fraud.
Qfiniti Enterprise’s desegrated section capabilities allow highly bonded accumulation encryption, inspect trails for chase individual activity, and vocalise and concealment scene of huffy aggregation in transcribed interactions. Voice and concealment scene utilizes a compounding of style analytics and metadata to post portions of an frequence or concealment transcription that include huffy accumulation much as a assign bill or slope statement number. The scene resolution blocks that assets of the call or concealment during playback for individuals that are not commissioned to edifice or analyse the huffy information.
“Autonomy etalk’s Qfiniti Enterprise ensures that the individualized aggregation callers deal with call centers is secure,” said Joe Fleischer, honcho theoretical editor, ICMI’s Customer Management Insight magazine. “Providing much pact of mind, especially in front of a laboring flavour of shopping and travel, earns Qfiniti Enterprise a Best of Show award.”
Autonomy etalk helps its customers foregather restrictive deference with accumulation section standards much as the Payment Card Industry (PCI) Data Security Standards and the Health Insurance Portability and Accountability Act (HIPAA). Autonomy etalk supports these standards by delivering section capabilities that enable the playing to safely capture, store, and transfer occurrence edifice interactions that include huffy data.
“Autonomy etalk’s enhanced section addresses the PCI start and our clients’ anxiety for their customers’ clannish data. With these measures, companies crapper move to record, store, and deal interactions without losing curb of their most grave data,” said histrion Shute, CEO of Autonomy etalk.
The recipients of the ACCE Best of Show Award were declared in the Nov supply of Customer Management Insight.
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